Retro Vault Limited (Reg. 80034160366662) is the controller of your personal data for processing activities described in this Privacy Policy.
Address: Ntinda Shopping Centre, 3rd Floor Room C18, P.O Box 199591, Kampala GPO, Ntinda, Uganda
Contact: info@wpstudyvault.com
Account & Identity Data: name, email address, password (hashed), country/region.
Transactions: order history, payment confirmations, last 4 digits of card (full details not stored).
Usage Data: pages viewed, features accessed, log events, IP-based approximate location.
Support: messages, attachments, screenshots, and feedback submitted through support channels.
We use personal data to:
Provide, manage, and secure your account and access to digital products
Process payments and fulfill purchases
Improve courses, features, and Site performance
Communicate updates, purchase receipts, and notices
Meet legal, tax, and compliance obligations
Under GDPR/UK GDPR where applicable:
Contract: deliver purchased digital products and account services
Legitimate Interests: site security, analytics, fraud prevention, service improvement
Consent: marketing communications, cookies (where required)
Legal Obligations: tax reporting, financial record keeping, fraud prevention
Payments are handled securely by third-party payment processors.
Retro Vault Limited does not store or process full card details.
Your payment information is handled in accordance with the processor’s privacy policies and terms.
We use cookies and similar tracking technologies for essential functions, performance monitoring, preferences, and analytics.
For more information, manage cookie preferences, or withdraw consent, refer to our Cookie Policy.
We may share data with trusted service providers under confidentiality and security agreements, including:
Hosting and cloud infrastructure
Payment processors
Email and communication platforms
Analytics tools
Support ticket systems
We may also disclose data:
To comply with legal or regulatory requirements
To protect rights, safety, and security of users and services
Where personal data is transferred outside your home country, we use appropriate legal safeguards such as Standard Contractual Clauses or equivalent protections when required by law.
We retain account, purchase, and support information for as long as necessary to provide the Services and meet legal, accounting, and tax obligations.
Typical retention period: 7 years from final transaction or account closure unless law requires otherwise.
Depending on your location, you may have rights to:
Access your personal data
Correct inaccurate information
Request deletion or restriction
Request portability of data
Object to processing
Withdraw consent where applicable
To make a request, email info@wpstudyvault.com.
Services are not intended for individuals under 16.
If we learn that we have collected personal data from a child without appropriate consent, we will delete it.
We use administrative, technical, and physical safeguards designed to protect personal data.
However, no method of electronic transmission or storage is completely secure.
We may update this Privacy Policy from time to time.
Material updates will be posted on the Site with a revised effective date.
For privacy questions or data requests, contact:
info@wpstudyvault.com
